Refund policy
1. Return Period
You may request a return within 30 calendar days after the order is delivered. Contact info@stylishgarmentshome.com before sending any item back. Unauthorized returns may be delayed or refused.
2. Return Eligibility
To qualify for a return, the item must be in its original condition, with all parts, accessories, manuals, and packaging included where reasonably possible. The item must not show damage caused by misuse, improper assembly, unauthorized modification, or ordinary wear after use. Proof of purchase is required.
3. How to Request a Return
Email info@stylishgarmentshome.com with your order number, the item you wish to return, the reason for the return, and photographs when the item is damaged, defective, or incorrect. If the return is approved, we will provide return instructions. Do not send a return without authorization.
4. Change-of-Mind Returns
For an eligible return due to preference, size, color, fit, or another change-of-mind reason, the customer is responsible for return shipping costs. We recommend using a trackable and insured shipping service because the customer remains responsible for the return until it is delivered to the return address.
5. Damaged, Defective, or Incorrect Items
Contact us within 5 days after delivery if an item arrives damaged, has a confirmed quality problem, or is not the item ordered. Include clear photographs of the product, packaging, and shipping label. After confirming the issue, Stylish Garments Home will pay the reasonable return shipping cost or provide a prepaid return label and will offer an appropriate resolution under this Policy.
6. Return Address
Approved returns must be sent to:
STYLISH GARMENTS LLC
1014 GLENDALE DR APT B
EAST POINT, GA 30344
United States
The customer must follow the return instructions provided by customer service. Sending an item to this address without prior approval does not guarantee acceptance.
7. Return Inspection
Returned items are inspected after delivery. We will notify you whether the return is approved or if additional information is needed. A deduction may apply only for loss in value caused by damage, missing parts, or handling beyond what is reasonably necessary to inspect the item, where permitted by law.
8. Restocking Fee
We do not charge a restocking fee.
9. Refund Timing
Approved refunds are issued to the original payment method within 5 business days after approval. Your bank or card issuer may require additional time to post the credit to your account.
10. Original Shipping Charges
Standard shipping is free, so there is no standard outbound shipping charge to refund. Any optional service charge that is clearly disclosed and non-refundable will be handled as stated at checkout, except where the return results from our error or where applicable law requires otherwise.
11. Exchanges
We do not offer direct exchanges. To obtain a different item, return the eligible original item under this Policy and place a new order separately.
12. Order Cancellations
Contact us within 24 hours after placing an order to request cancellation. We cannot guarantee cancellation after processing begins. If an order has shipped, it must be returned under this Policy.
13. Refund Problems
If an approved refund has not appeared after the processing period stated above, first check with your bank or card issuer. If you still need help, contact info@stylishgarmentshome.com.