Shipping policy
## 1. Shipping Area
We ship to valid residential and commercial addresses in the contiguous 48 United States and Ireland.
For U.S. destinations, we do not ship to Alaska, Hawaii, Washington, D.C., Puerto Rico, other U.S. territories, or APO/FPO/DPO addresses. International shipping is available only to Ireland; we do not currently deliver to other countries.
## 2. Shipping Cost
Standard shipping is free for eligible orders delivered within our supported shipping areas in the United States and Ireland. The standard shipping charge is $0.
## 3. Order Processing
Orders are normally processed within 1–2 business days after payment is successfully authorized. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed on weekends, holidays, or outside regular customer service hours begin processing on the next business day.
## 4. Customer Service Hours
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM (UTC-5).
Closed: Saturdays, Sundays, and U.S. federal holidays.
These customer service hours apply to customers in both the United States and Ireland.
## 5. Transit and Estimated Delivery
Estimated delivery times depend on the destination:
**United States — Contiguous 48 States**
- Order processing: 1–2 business days.
- Standard transit: 3–7 business days after shipment.
- Total estimated delivery: 4–9 business days.
**Ireland**
- Order processing: 1–2 business days.
- Standard transit: 5–9 business days after shipment.
- Total estimated delivery: 6–11 business days.
Total estimated delivery time includes both processing and transit. For deliveries to Ireland, local public holidays and carrier closures may affect transit times.
Delivery dates are estimates and are not guaranteed.
## 6. Carriers
**United States:** Orders may be shipped by USPS, DHL, UPS, or FedEx.
**Ireland:** Orders may be delivered by An Post, DPD, UPS, or FedEx, depending on the shipping service and local delivery arrangements.
The carrier is selected according to the delivery address, package size, and fulfillment requirements. We cannot guarantee a specific carrier.
## 7. Tracking
When an order ships, tracking information will be sent to the email address provided at checkout. Tracking activity may take 24–48 hours to appear after the carrier receives the shipment.
## 8. Address Accuracy
Customers are responsible for providing a complete and accurate shipping address. For deliveries to Ireland, please include the correct Eircode where available.
Contact us within 24 hours of placing an order if an address correction is needed. We cannot guarantee changes after processing begins and are not responsible for delays or failed delivery caused by an incorrect or incomplete address supplied by the customer.
## 9. Changes and Cancellations
To request an order change or cancellation, email info@stylishgarmentshome.com within 24 hours after placing the order. A request is not guaranteed once the order has entered processing or shipped.
## 10. Delivery Delays
Weather, carrier disruptions, peak seasons, incorrect addresses, and other events outside our reasonable control may delay delivery. Shipments to Ireland may also be affected by local public holidays or customs processing, where applicable.
If tracking has not updated for several business days or your order is past the estimated delivery window, contact us for assistance.
## 11. Damaged, Defective, or Incorrect Items
Inspect your order after delivery. Contact info@stylishgarmentshome.com within 5 days of delivery if an item arrives damaged, has a confirmed quality problem, or is not the item ordered. Include your order number, a description of the issue, and clear photographs of the product, packaging, and shipping label. Please keep the item and packaging until we provide instructions.
## 12. Multiple Packages
An order may arrive in more than one package and on different dates. Separate tracking numbers will be provided when available.
## 13. Contact
Shipping questions for orders delivered to the United States or Ireland may be sent to info@stylishgarmentshome.com. Please include your order number for faster assistance.